Overview
Customer Service Barcelona oversees all Travel Plus aka clients that are not primarily in the travel industry.
Our clients
| Client (Click for website) | Connection | Main email contacts | Demand expectation | Extra info | SLA |
| Befly | LiteAPI | nathalia.ferreira@reservia.com.br; felipe.prisco@reservia.com.br | Low | Profile | Link |
| Cativa | LiteAPI | oper15@cativaoperadora.com.br; conectores@cativaoperadora.com.br | Low | Profile | Link |
| CVC | LiteAPI | efonseca@cvccorp.com.br; gh-juniper@cvc.com.br | Low | Profile | Link |
| Directo (B2C) | LiteAPI |
Guest's personal email address Only if you need to email the client: |
Low | ||
| Grab (B2C) | LiteAPI | ||||
| ID90 | LiteAPI | customersupport@id90travel.com; hotelbooking@id90t.com | Medium / High | Profile | Link |
| Journey | LiteAPI | Low | |||
| Joy (B2C) | LiteAPI |
Only if you need to email the client: travelsupport@withjoy.com |
Low | ||
| Mindtrip | LiteAPI | Low | |||
| Nexo | LiteAPI | reservas@nexo.solutions | Low | Profile | Link |
| Orinter | LiteAPI | 24hs@orinter.com.br; marcos@orinter.com.br | Low | Profile | Link |
| Pilot | LiteAPI |
crew@pilotplans.com jennifer@pilotplans.com |
|||
| Revolut | LiteAPI | stays.team@revolut.com | High | ||
| Spun | Whitelabel | ||||
| UltraGroup | LiteAPI | malvarezm@ultragroupla.com | Low | ||
| Via Punto | LiteAPI | dvega@viapuntocr.com; msanchez@viapuntocr.com; kurena@viapuntocr.com | Low | Profile | Link |
| Yonder (B2C) | LiteAPI | ||||
| Naturleon | Currently offline - they might reach out to discuss past booking | Very Low | |||
| Hiperviajes | Currently offline - they might reach out to discuss past booking | Very Low |
Article created on Thursday 5th February, 2026
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